Return Policy

Return Policy

Returns Policy

In case of receipt of damaged, defective or not as ordered items, please report the same immediately to our Customer Service manager (manager@kastoorionline.com)on the day of delivery of the goods and the replacement will be on its way to you.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note in such cases where a replacement is not available refunded amount will stay as store credit to use for future ordering.

We don’t do returns for an OOPS purchase

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